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Why OK Google not working and how to fix it?

By Technical support (other events)

Thu, Dec 26 2019 1:30 AM EDT Mon, Feb 28 2022 11:30 PM EDT
 
ABOUT ABOUT

How to fix OK Google does not work issue? If you are too looking for the information about the same, then welcome to this page. First of all, you need to know the reason causing the issue in OK Google, as then it will be simpler for you to fix it. 

Reasons:

  • Problem with the microphone
  • Incorrect language settings
  • Voice settings are grayed out

Solutions:

Correct language settings

Correct the language settings to fix OK Google, as given below:

  • Unlock your device and Go to Google App settings
  • Then find voice option and click to open it
  • After that choose the correct language according to your region

Retrain Ok Google

If still Google assistant not working properly then retrain it with the help of steps given below:

  • Open OK Google and go to its settings
  • Then scroll the drop down menu and choose voice model
  • After that press retrain voice button and then say OK Google

Check microphone

Check and fix your microphone settings to fix OK Google, as given below:

  • Open Google app and find microphone icon given on right hand side of search bar
  • Check whether the microphone icon is bold or not
  • If it is appearing in dotted lines then clean the microphone hole with a safety pin

Contact Google customer support team to get more help regarding OK Google not working issue.